Post Christmas 2020 Shop Closure
The Tier 4 lockdown restrictions that are now in place across Wales includes the closure of all non essential shops and restricts travel to essential and local travel only. This means that our shop Rhossili Gallery will be closed until restrictions are lifted. However our website dotJewellery.com, our offices and workshops will continue to operate as normal without any restrictions. Up to date information will be posted on this page and our visit page.
VISITOR GUIDANCE FOR WHEN WE RE OPEN
We will be delighted to be able to welcome customers to our shop Rhossili Gallery. We will be open for customers to visit during normal opening times but recommend booking an appointment if you would like to come to discuss and look at wedding rings or engagement rings. Subject to availability immediate appointments during normal hours can be made. Priority will be given to pre arranged appointments, please call or email for an appointment. Face coverings must be worn at all times (unless there is a medical exemption) and there is a limit in the shop of no more than two people at a time who are part of the same household (or up to two adults plus children under 11 from the same household). Please check our website visit us page for up to date details or contact us.
The health and wellbeing of our customers and colleagues is our number one priority. If you have any of the following symptoms please do not enter our shop and follow the government guidelines:
- High Temperature
- Continuous Cough
- Loss or change to your sense of smell or taste
The wearing of masks is required by law and they must be worn at all times whilst in the shop (unless there is a medical exemption). Please click here for Welsh Government guidance on wearing a face covering and how to make one. On entering our shop we politely ask you to use the hand sanitiser provided. Our staff will be wearing masks and will wear face shields in certain circumstances.
As the shop has a limit on the number of people inside at any one time there won't be anyone else in the shop when you visit if you book an appointment. This will enable you to move freely around and look at all the designs without hindrance. All rings and jewellery are UV sterilised and cleaned between customers. We have alcohol hand sanitiser in the shop for customers to use upon entering and also before handling rings. Most of the time you will likely be served at the counter where the majority of the ring samples are located, there is a screen along the counter which enables safe serving in a close proximity. We have arrangements for finger sizing which reduces the need for hand to hand contact. Our staff will be wearing gloves when handling items with you and if there is any closer face to face contact away from the counter they will wear face shields. Please do not hesitate to ask any questions regarding our Covid safe arrangements.
As the situation continues and we all adjust to different ways of working and living safely, we thank you for your patience when visiting and for allowing time for your order to be completed and to be with you in time.
We would like to wish all our customers past and future our very best wishes at this time.
Rhossili Gallery & dotJewellery.com
Updated 11th January 2021