CORONAVIRUS STATEMENT

Visitor Guidance

We are delighted to be able to welcome customers to our shop Rhossili Gallery. We are open for customers to visit during Tuesday's - Saturday's 10.00am - 4.30pm. Subject to availability immediate appointments during normal hours can be made. Please call or email to book. We advise you to look on our website initially at our ring designs and also e-mail or phone us with any questions you may have. The shop has a limit of one couple at a time which means that immediate appointments may be limited or unavailable on busy days. Please check our website visit us page for up to date details or contact us.

Face coverings must be worn at all times (unless there is a medical exemption) and there is a limit in the shop of no more than two people at a time who are part of the same household (or up to two adults plus children under 11 from the same household).

The health and wellbeing of our customers and colleagues is our number one priority. If you have any of the following symptoms please do not enter our shop and follow the government guidelines:

 - High Temperature

 - Continuous Cough

 - Loss or change to your sense of smell or taste

The wearing of masks is required by law in Wales and they must be worn at all times whilst in the shop (unless there is a medical exemption). On entering our shop we politely ask you to use the hand sanitiser provided. Our staff will be wearing masks.

As the shop has a limit on the number of people inside at any one time there won't be anyone else in the shop when you visit if you book an appointment. This will enable you to move freely around and look at all the designs without hindrance. All rings and jewellery are UV sterilised and cleaned between customers. We have alcohol hand sanitiser in the shop for customers to use upon entering and also before handling rings. Most of the time you will likely be served at the counter where the majority of the ring samples are located, there is a screen along the counter which enables safe serving in a close proximity. We have arrangements for finger sizing which reduces the need for hand to hand contact. Our staff will be wearing gloves when handling items with you and if there is any closer face to face contact away from the counter they will wear face shields. Please do not hesitate to ask any questions regarding our Covid safe arrangements.

 

We thank you for your patience when visiting and for allowing time for your order to be completed and to be with you in time.

We would like to wish all our customers past and future our very best wishes at this time.

Rhossili Gallery & dotJewellery.com

Updated 17th September 2021